Scan your OpenZWave Log file and check for common issues, errors and recommended fixes

Scanning Your OZW Log File

This Application will scan your OpenZWave Log file and report common issues, errors and provide some recommendations for fixes. In order to scan the log file, please follow the instructions below:


  • Please ensure you have logged in with a Valid Account on this website.
  • Before Uploading your Log file, please remove the zwcfg_*.xml file from the application working directory
  • Click on the "New Scan" link to the left and use the browse button to select your log file
  • After selecting your log file, the upload should start already. Depending upon the size, this may take some time
  • Once the upload is complete, the scan will commence. A progress bar will list the progress of the scan
  • Finally, once the Scan is complete, you will be redirected to the results page

Results Page

  • The Results Page will list your previous scans by date. Select the Scan date you are interested in
  • The "Make Public" option allows you to share the link of the scan results with others.
  • When the "Make Public" Option is enabled, a text link "Public URL for Sharing" appears. Right click and select "Copy Link Location" to save the public link
  • If Filing a but report, ensure you Enable the Make Public Option and copy the URL to the Bug Report

The Different Tabs

Results Tab

  • Network Information

  • The Results tab presents some basic information about the scan results as well as information on your network
  • The Network Information Panel presents your HomeID and USB Port that was used (Among other details)
  • A Network Diagram is also shown here. Click on the image to enlarge it
  • Node Panels

  • The Node Panels present details about the different nodes in your network
  • In the Node Panel shows "Unknown Manufacturer" and/or "Unknown Product" it means the node was probably sleeping and did not wake up during the period the Log file covers
  • The Final part of the Panel Title - either Complete or Incomplete indicates if all the information was captured from the Node during the period the Logging took place
  • The Details of the Node Panels will list various information, including things like the Flags, Basic, Generic, and Specific Device Classes of the Node, and the Neighbors
  • The Command Classes Table will list Command Classes that this node responds to
  • Asterisks next to the CommandClass name indicate its mandatory. No Asterisks indicate optional
  • If OZW does not Implement the Command Class, it will be shown as "0xXX Not Supported"

Info, Warning and Error Tabs

The remaining tabs show the categorization of the results. Info messages are usually harmless and no real action should be required. Warning messages usually indicate a more serious problem and should be looked into, and errors are generally considered very bad and must be fixed if you want optimal operation of your Z-Wave Network with OZW
  • The Panels

  • Each Panel (Network or Node) contains a number of columns:
  • MessageID - A Reference ID. This is used by the Developers to reference the issue
  • Message - A short description of the problem
  • More Info - A link to the Knowledge Base that contains generic information about the type of error encountered. It may also contain specific information and recommendations to fix the issue
  • Line Number - What line the Issue was detected at in the Log File. May be blank in some cases if the error is related to the state of the network
  • Network Messages

  • Network Messages are issues that are not specific to a node or Controller
  • Node Messages

  • Node Messages are are issues that are specific to a node, or issue that occurred when communicating with a node