Scanning Your OZW Log File

Preparation

• Please ensure you have logged in with a Valid Account on this website.
• Before Uploading your Log file, please remove the zwcfg_*.xml file from the application working directory
• Click on the "New Scan" link to the left and use the browse button to select your log file
• After selecting your log file, the upload should start already. Depending upon the size, this may take some time
• Once the upload is complete, the scan will commence. A progress bar will list the progress of the scan
• Finally, once the Scan is complete, you will be redirected to the results page

Results Page

• The Results Page will list your previous scans by date. Select the Scan date you are interested in
• The "Make Public" option allows you to share the link of the scan results with others.
• When the "Make Public" Option is enabled, a text link "Public URL for Sharing" appears. Right click and select "Copy Link Location" to save the public link
• If Filing a but report, ensure you Enable the Make Public Option and copy the URL to the Bug Report

The Different Tabs

Results Tab

• Network Information

• The Results tab presents some basic information about the scan results as well as information on your network
• The Network Information Panel presents your HomeID and USB Port that was used (Among other details)
• A Network Diagram is also shown here. Click on the image to enlarge it

• Node Panels

• The Node Panels present details about the different nodes in your network
• In the Node Panel shows "Unknown Manufacturer" and/or "Unknown Product" it means the node was probably sleeping and did not wake up during the period the Log file covers
• The Final part of the Panel Title - either Complete or Incomplete indicates if all the information was captured from the Node during the period the Logging took place
• The Details of the Node Panels will list various information, including things like the Flags, Basic, Generic, and Specific Device Classes of the Node, and the Neighbors
• The Command Classes Table will list Command Classes that this node responds to
• Asterisks next to the CommandClass name indicate its mandatory. No Asterisks indicate optional
• If OZW does not Implement the Command Class, it will be shown as "0xXX Not Supported"

Info, Warning and Error Tabs

• The Panels

• Each Panel (Network or Node) contains a number of columns:
• MessageID - A Reference ID. This is used by the Developers to reference the issue
• Message - A short description of the problem
• More Info - A link to the Knowledge Base that contains generic information about the type of error encountered. It may also contain specific information and recommendations to fix the issue
• Line Number - What line the Issue was detected at in the Log File. May be blank in some cases if the error is related to the state of the network

• Network Messages

• Network Messages are issues that are not specific to a node or Controller

• Node Messages

• Node Messages are are issues that are specific to a node, or issue that occurred when communicating with a node